Returns & Refunds Policy
We want you to love your new home additions, which is why we offer a 30-day return policy for any items that aren't quite right for your space. Please ensure all furniture is returned in its original packaging and unassembled condition to qualify for a full refund.
Initiate Your Return
Contact our customer service team via email or our online portal with your order number to request a return authorization.
Package Your Items
Carefully disassemble the furniture if applicable and place it back into its original protective packaging to prevent damage during transit.
Schedule a Collection
Once approved, we will help you arrange a convenient collection date with our specialist furniture couriers or provide a drop-off label.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing